Online Marketing Agency
Service provider that supports companies in planning, executing and measuring digital marketing activities.
Also known as: Digital Agency, Performance Agency
An online marketing agency is a service provider that supports companies in planning, executing and measuring digital marketing activities. The portfolio ranges from search engine marketing through email and social media to performance ads, content and marketing automation. Agencies bring external experience, tools and capacity that are not always available in house.
How agencies differ
A common distinction runs between full service agencies, specialist agencies for individual disciplines and independent consultants. Full service houses cover a broad spectrum, specialist agencies go deeper in one field, such as SEO, paid media, email marketing or conversion optimisation. In the selection process references, methodology, reporting and the actual team matter, not just the pitch deck.
When an agency pays off
An agency starts to pay off when in house capacity, methods or tools are missing and there is a clear goal. Clients who do not know what should be measured will find it hard to steer an agency cleanly. A solid brief, clear responsibilities and regular reports are the basis for cooperation that actually delivers.
In everyday marketing
In day to day marketing agencies often work alongside in house teams and round out the setup with skills that are not needed permanently. Tools such as JD Mail, JD Partner or JD Leads can be operated in house or through an agency; what matters is a clear agreement on access, responsibilities and data protection topics.